Resort Eco Palms House - Sapa Retreat (formerly Eco Palms House) 

17 Jan 2025

A wonderful stay at Eco Palm House. If ure looking for somewhere quiet, peaceful, warm lovely people and somewhere closest to nature, this is the place to be. The room was amazing with cosy bed, electric blanket and heater in the room, sufficient for the cold weather and with a water heater and bath tub. The balcony has bean bags to relax and soak in the amazing views. The food menu was vast with one of the best foods we have eaten in Vietnam. The garden was beautiful and extremely clean. Excellent service by the entire crew, up to the owners, chefs, reception staff and cleaning staff. Special thanks to Nam, Bin and Vuong! Everyone made us feel so welcomed and checked in on us every now and then. The cleaning services were swift, efficient and meticulous. Left with a heavy heart but will definitely come back again.

11 Jan 2025

An absolutely amazing place! We felt right at home as soon as we arrived, Nam greeted us and we sat by the cosy fire with the kittens. The staff really were incredible, especially Nam, we will miss his smile! Our room was gorgeous, and so comfortable. I read reviews about bugs and I even contemplated cancelling our stay because of them!! But we didn’t see any bugs at all, and the room was very clean. The food was also amazing, we ate here for almost every meal and loved everything we ate! The hot cocktails and wine were delicious too. The weather was bad during our trip, but we loved the excuse to just pause and unwind. We had a massage which was lovely and relaxing. On our last day when the fog cleared up we took a private trek with a local guide which was so interesting and like a mini adventure for us. Truly an unforgettable few days for us, and would recommend to anyone looking to unwind in nature.

04 Jan 2025

Incredibly attentive staff. Kittens. Good food. Affordable. Kittens. Lovely common area. Helped organise drivers and tickets.

29 Dec 2024

Beautiful views over the whole valley below, lovely chalets and bungalows with superb beds and linen. Each with nice balcony. Plenty of power points and choice of lighting in the room. The staff very attentive but gave you your privacy too. The food was a fusion of Vietnamese and international and flavours were exceptional

26 Dec 2024

Everything was perfect. The stay at this hotel was just like a dream. The location and the views are just unbelievable. The food at the restaurant were delicious but the staff is the best without a doubt. Nam at the reception is simply amazing with great vibes and mama Sue for the tour through the village is the best. I can only recommend a thousand times this places. Thank you!

25 Dec 2024

The staff were very friendly and awesome to be around. The view from your accomodation is breathtaking! Would highly recommend!

15 Dec 2024

What a magical and beautiful place. We stayed in December so it was cold and misty in sapa. The accommodation provided a heater and electric blanket which was great. The locations is not in the main area of sapa but it’s very easy to get a grab. Only about a 15min drive. They also can organise taxi services too and from the accommodation on request. We stayed in the bungalow with rice Terrance views. It was comfortable and clean. The staff on site were accommodating, warm and welcoming. Wifi was good. We had dinner at the restaurant and really enjoyed it. We would definitely recommend to stay here.

11 Dec 2024

The hut we stayed in was beautifully decorated and build in the local building style. We loved the bath with the view over the rice fields. The food was amazing and the staff friendly. Definitely recommend staying here! If you would like a nice local experience; just walk up the road a few honderd meters and there will be local ladies sitting on a wall keen to show you their local village and walk you to Lao Chai and even make a lap. You just need to buy some of there handicrafts afterwards as a thank you. It was one of the highlights of our trip.

10 Dec 2024

The room has a beautiful valley view with very natural decor. It feels very unique and refreshing to spend a few days here. The garden and main lobby are also great to spend time in if you don’t feel like going to the main Sapa town. Breakfast and food is very delicious, prepared with care. We were happy to spend some days completely here and not go out at all. The staff and in particular Nam were very attentive and fun to talk with. Would come back. Be sure to bring cash if you intend to use cash, taxis prefer cash and taxis are required to get into sapa town. There are no or limited exchange offices in the city

20 Nov 2024

Eco Palms blew our minds! The views from our room and the dining area were absolutely breathtaking—so incredible that we could have stayed at the property the whole time we were in Sapa and still been perfectly happy. While the location is said to be far from the city center, we didn’t feel that way at all. Renting a scooter made getting around super convenient, and we could park it right outside the accommodation. Even the Grab rides we took on our first and last days weren’t long in our opinion. Breakfast was amazing, and we looked forward to it every morning—definitely worth topping up for the daily option. The service was outstanding from check-in onward. The staff was so friendly and funny, and they made us feel incredibly cared for. They even accommodated our early arrival at 6 am, pushing forward our check-in time. We still found the wait for our room to be enjoyable with the stunning views from the dining area. Plus, we got to play with the adorable dog, cat and kittens! To top it off, they added a special touch for our anniversary, which was so thoughtful and we truly appreciated it.